When will the merger happen

Let us tell you that the merger process of Air India and Vistara is going to be completed on November 12. After this, Singapore Airlines will have a 25.1 percent stake in this new unit. Actually, Vistara is a joint venture of Tata Group and Singapore Airlines. After the merger of Vistara with Air India, the ‘Frequent Flyer’ program of the customers will be maintained through Vintage Maharaja.

Air India said in a statement, “Existing members of Club Vistara will be transferred to Air India’s ‘Flying Returns’ program. With this merger, ‘Flying Returns’ will also be transformed into a new avatar ‘Maharaja Club’.”

Vistara’s flight code will change

Reiterating that the experience provided by Vistara to customers will remain the same even after the merger, Air India said Vistara will be identified by a unique four-digit Air India Flight Code beginning with the number ‘2’.

“For example, ‘UK 955’ will become AI 2955 after November 12, which will help customers identify them at the time of booking,” the statement said.

Air India sets up help desks for passengers

An official familiar with the matter said that Air India has deployed additional resources at touch points in India. In the coming time, Vistara airport ticket offices and check-in terminals will be owned by Air India.

In the last few months, 2.70 lakh customers who had booked Vistara flights have moved to Air India and over 45 lakh Vistara Loyalty Programme members are being migrated to Air India’s Loyalty Programme.

There will be no change in route and timings

Apart from this, it said that the routes and timetables operated by Vistara aircraft will remain the same. Also, the airline’s in-flight experience will remain the same. There is concern in some circles whether Vistara passengers will continue to get the same services after the merger, as Air India, which is undergoing a transformation, has been facing some service related problems in recent times.

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Even after this merger, passengers will get all the facilities smoothly, that is, there will be no impact on the service provided to the passengers.

Air India gave information about what changes will happen after the merger of Air India and Vistara. Air India posted on its social media account and gave all the information to the passengers.

Flight code will change after the merger

According to Air India’s ex post, Vistara’s flight code will change after the merger. Now Vistara’s flight code will start with the special 4 digits of Air India code. The first digit of this 4 digit will be ‘2’.

Air India gave an example and said that currently Vistara’s code is ‘UK 955’, which will become AI 2955 after the merger. After the change of code, passengers will be able to easily identify the flight while booking.

Apart from this, Air India said in its statement that after the merger, the members of Club Vistara will be transferred to Air India’s ‘Flying Returns’ program. At the same time, Vistara’s ‘Flying Returns’ will also be transformed into a new avatar ‘Maharaja Club’.

timing will not change

Many passengers thought that after the merger, the timing of flights will also change. Regarding the timing of flights, Air India has made it clear that there will be no change in the operation route and time table. Apart from this, there will be no change in the flight experience as well.

Air India and Vistara Merger Date

The merger of Air India and Vistara will take place on 12 November 2024. After the merger, Singapore Airlines will have a 25.1 percent stake in the new unit. Let us tell you that this merger is a joint venture of Vistara, Tata Group and Singapore Airlines.

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Increase in allowance for employees

The source said that the allowance of cabin crew on international flights will be increased from $75-125 to $85-135. There has been no change in the allowance of cabin crew on domestic flights.

An airline spokesperson said that with the formalities of merger of Air India and Vistara being completed, there is a need to Harmonise these policies for the employees of both the Organisations.

Information provided to employees

The spokesperson said, “Under this, we have informed about the changes applicable to Air India employees. The revised salaries and benefits will remain competitive and will be in line with industry standards.”

The source said that under the revised policy, cabin crew members, except for flight managers and officers, will have to share rooms during breaks during the flight. Flight managers and officers are usually senior people with at least eight-nine years of experience.

Will have to share room

Air India Express and Vistara already have a room sharing system for cabin crew. However, this will be the first time such a system will be introduced in the loss-making Air India owned by the Tata Group.

This change in policy comes amid a section of Air India Express cabin crew members seeking redressal of their human resource issues under labour laws. The matter is pending before the Central Labour Commissioner.

The merger plan will be completed next month

Meanwhile, an Air India spokesperson said the airline had introduced a performance-based compensation and benefits policy for all employees in April 2023. The merger of AEX Connect with Air India Express was completed on October 1, while the integration of Vistara with Air India will be completed next month.

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According to the update, Vistara Airlines will last operate flights under its brand on November 11. That is, Vistara flights will not be operated on any route from November 12, 2024.

Let us tell you that Vistara is a joint venture of Tata Group and Singapore Airlines. Air India is owned by Tata Group. According to a press note issued by Vistara on Friday, ‘From September 3, 2024, customers will not be able to book Vistara flights for travel on or after November 12, 2024.’ After this, Vistara flights will be completely operated by Air India and bookings for routes operated by these aircraft will be redirected to the Air India website.

Having a bigger fleet will give a better travel experience.

Flight bookings will be redirected to the Air India website. However, Vistara will continue to operate aircraft normally till November 11, 2024. Vistara CEO Vinod Kannan said that after the merger, customers will have more options. Also, having a bigger fleet will give a better travel experience. Meanwhile, Air India CEO Campbell Wilson also gave information about ensuring seamless integration of service, employees and customer care.

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The merger was announced in November 2022.

He said, our teams are working together to fix the transition period smoothly and care will be taken to ensure that our customers do not face any kind of problem. Information about the merger was first revealed in November 2022. After this merger, one of the largest airline groups in the world will be formed. The coming together of two big players of the airline industry will give new strength to the industry.

In a separate press note, Air India welcomed the Union Cabinet’s approval for foreign direct investment (FDI) by Singapore Airlines in the airline. It said, “This is a significant milestone that facilitates the merger process between Vistara and Air India and the comprehensive transformation of the Air India Group.”

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