First of all, an important thing like bank locker keys should be kept very carefully, but if it is lost then there is no need to worry too much. Banks provide clear rules and solutions for this situation.

What to do first if you lose your bank locker keys?

If you have lost the key to your bank locker, first of all inform your bank immediately. You can inform the bank by visiting the bank branch or contact them via phone. It is important to give this information to the bank so that the locker can be protected from any possible misuse.

Banks prefer to take information about lost keys in writing. You will have to submit a written complaint containing the locker number, branch name and other necessary details. Along with this, an FIR (losing person report) will also have to be lodged at the police station and a copy of the same will have to be given to the bank.

Locker opening procedure

In case of loss of keys, banks take the help of experts (locker manufacturing companies) to get a new key made or to open the locker. In this, the locker is safely broken and a new key is issued. This process happens in front of you so that transparency is maintained.

Who will bear the expense of breaking the locker?

After losing the locker key, the customer has to bear the cost of making it again or breaking the locker. This cost depends on the bank’s policy and the condition of the locker. The key of the bank locker is the responsibility of the customer. While signing the bank locker agreement, it is made clear that if the key is lost, the entire responsibility will be on the customer. Therefore, always keep in mind to keep the key in a safe place and do not unnecessarily share it with others.

keep these things in mind

• Keep the key of the bank locker in a place where there is no risk of losing it.
• Keep a key ring with the keys so that they can be easily identified.
• Do not share any locker related information with others.

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how to open bank locker

There are 2 keys (Bank Locker Keys) to open the bank locker. One key is kept by the bank and the other key is given to the customer. To open a bank locker, the bank first puts its key in the locker and the customer puts his key in the locker. The bank locker opens only when both the keys are inserted. The locker cannot be opened without both the keys. It has been observed many times that the customer loses his key. What will you do in this case? What do you need to do with your key?

Police will have to complain about losing the key first.

Most of all keep expensive gold diamond jewelery or documents in bank locker. That’s why if you lose the key, first you have to complain to the police. For example, if you lose your SIM card, first you have to file a complaint with the police. Similarly, on losing the key of the bank locker, a complaint has to be made in the bank.

Information to be given to the bank

According to HDFC Bank, customers will have to apply with the locker key, number, police FIR copy and application to retrieve the locker key. The bank will charge for giving you the new key. After this the bank will tell you when and where to get the key. You will have to visit the bank branch to collect the new key. Many times customers have complained that duplicate keys are prone to confusion.

Customers also have this option

If the customer wishes, he can first break the locker and shift all the goods to another bank locker, but the customer will have to bear the entire cost of this. For breaking the locker and changing the key, a fee of Rs 1,000 and GST will have to be paid. Getting a new one is expensive if the key is lost, so it is important that you take care of your bank locker keys.

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