From the first day of the new year, new rules are being implemented regarding the bank locker. If you also keep or are planning to keep goods in the bank locker, then there is important news for you. According to RBI rules, from January 1, 2023, there is going to be a change in the rules related to the Reserve Bank Locker, which will have a direct impact on the customers. Bank customers will get a big benefit from this rule.

Locker rules will change from January 1

According to this rule, if there is any damage to the goods kept in the locker, then the bank will have to compensate for it. Not only this, customers will have to sign an agreement till December 31, in which all the information about the locker will be given. With this, bank customers will always be updated about their essential items.

Locker agreement will be necessary

Before the new year i.e. January 1, 2023, the locker owners will have to get an agreement made, and for this it is necessary for them to be eligible. Messages are also being sent by the banks to the customers to get the locker agreement done. Punjab National Bank (PNB) is also sending an alert to its customers, in which it is written, ‘As per RBI guidelines, the new locker agreement has to be executed before 31 December 2022.’

In these circumstances, the bank will give compensation

According to the new rules of RBI, now the customers will get a big benefit. Actually, if the salmon kept in the locker is damaged due to the negligence of the bank, then the bank will have to pay. Means now according to the new rule, the responsibility of the bank has increased. Not only this, the bank will also compensate for the loss caused due to fraud by the employees of the bank. Under this, the liability of the bank will be up to 100 times the annual rent of the locker.

When will not get compensation

Now the question is under what circumstances the customers will not get compensation. According to the new rule, if there is any damage to the contents kept in the locker due to natural calamities like lightning, earthquake, flood, storm etc., due to customer’s fault or negligence, the bank will be responsible for it.

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The new agreement will come into force from 1 January 2023. Banks like Punjab National Bank (PNB) are also sending SMS to their customers regarding this. In the message received by PNB customers, it has been said that as per RBI guidelines, the new locker agreement is to be implemented before December 31, 2022. So, if you haven’t already, make sure to do it now.

Let us know which new rules related to lockers are going to be implemented from January 1, 2023.

SMS and email alerts about locker access

In case of unauthorized access to the locker, before the end of the day, the banks will inform the registered mail address and mobile number of the customers about the date, time and some necessary steps.

Banks will now give money to customers in this condition

According to the new standard of Reserve Bank of India i.e. RBI, if there is any loss of any locker items due to the negligence of the bank, then the bank will have to compensate the customers. It has been said in the notification of RBI that it is the responsibility of the banks to take all steps keeping in view the security here. According to the notification, it is the responsibility of the banks to ensure that cases like fire, theft, robbery do not happen due to any deficiency or negligence in the bank.

Bank will not compensate in these cases

If the contents of the locker are damaged due to any natural calamity like earthquake, flood, storm etc., the Bank will not be liable to compensate for the same. Apart from this, according to the revised guidelines, if there is a loss due to the customer’s own fault or negligence, then the bank will not give any money to the customers. On the other hand, to keep the banks safe from such calamities, some precautions related to the locker system have to be taken

What happens in case of death of the account holder?

According to the new rules, if the owner of the locker nominates someone, then the banks will have to give him the freedom to withdraw the goods. This can be done after verification of the death certificate and confirmation of the identity of the person.

The post Bank Locker Rules Change: Have you taken the locker in the bank? So these new rules will be applicable from January 1 first appeared on Rightsofemployees.com.