On the demand of access service providers and other stakeholders, the regulator has decided to extend this deadline. Recently, TRAI had given a deadline of 31 August 2024 to telecom service providers and telemarketers to whitelist messages containing URL, APK and OTT links to stop fake SMS and calls.

Deadline extended

With the implementation of the new rules of the Department of Telecommunications, messages and calls with fake links can be curbed. However, many telemarketers have not yet whitelisted their message templates, due to which after the implementation of the new rule, users could face problems in receiving messages with OTP and in making online payments etc. Seeing the problems of the users, the telecom regulator has now extended its deadline by 1 month i.e. 30 days. Now these rules will come into effect from October 1, 2024.

TRAI had held a meeting with telecom operators, telemarketers and other stakeholders on August 8 earlier this month, in which it had issued guidelines regarding marketing messages and calls.

TRAI gave strict orders

TRAI had said in its direction that if any entity misuses its SIP/PRI lines for making spam calls, all telecom resources of the entity will be disconnected by its telecom service provider (TSP) and the entity will be blacklisted.

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This information will be shared by the Telecom Service Provider (TSP) with all other TSPs who, in turn, will disconnect all telecom resources allocated to that entity and blacklist it for a period of up to two years. No new telecom resources will be allocated to it by any TSP during the period of blacklisting.

From September 1, 2024, no SMS will be allowed to be delivered that contains spam URLs/APK links that are not included in the whitelist. TRAI has now extended this deadline by 30 days. That is, from October 1, messages without whitelisting will not be received by users. Apart from this, the regulator has given telecom service providers time till October 31, 2024 to implement chain binding between the entity and the telemarketer so that such message flow can be traced.

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However, banks always advise their customers to be alert and avoid such messages. Recently HDFC Bank customers are getting such fraud messages to update KYC. To trap the customers, such messages are being sent from random numbers that their KYC is yet to be updated with the bank. By sending such messages, the fraudsters loot the deposited money of the customers within minutes. HDFC Bank has advised its customers to beware of such messages.

Receives message for KYC update

Recently HDFC Bank customers are getting such messages asking them to update KYC immediately. Along with this message, a link also comes on which customers are asked to click. At the same time, if this is not done, a warning is also given to block the bank account. Customers get trapped in this and click on the link and the money is disappeared from their account.

This is what the fake message looks like:

HDFC Bank customers are getting this message – “Update KYC for HDFC Account immediately! Please update it by clicking https://rb.gy/xaotao0yygu otherwise your account will be blocked Thank you.” According to an email sent by HDFC Bank to its customers, do not respond to messages sent from any 10 digit number asking for your bank details. HDFC Bank never asks you to share your OTP, CVV, or any personal information like Aadhaar and PAN card numbers through SMS or email.

Bank cautions customers

HDFC Bank said in a tweet last days that customers should protect themselves from fraud! Always check in such messages that from which ID it has been sent to you. HDFC Bank sends you messages from your official ID from HDFCBK/HDFCBN & links only. Whereas its links start from http://hdfcbk.io. Do not click on links in messages received from unknown numbers requesting PAN/KYC update or other banking information. You can contact report.phishing@hdfcbank.com to report such fake SMS or mail.

The post HDFC Bank Customers: Big news! HDFC Bank told how to identify fake SMS? first appeared on Rightsofemployees.com.