If an employee works in the same company for more than 5 years continuously, then as per the rules, gratuity is paid to that employee by the company. But many times it is also seen that companies refuse to pay gratuity. In such a situation, it is important for you to know what rights the employee has when such a situation arises and how he can recover his entitled amount.

If your company is also reluctant to pay you gratuity then you can take some steps. Let us know when the company can refuse to pay gratuity money and what you can do if your money is wrongly withheld.

Employees have these rights

If an employee has served a company for full five years and the company refuses to pay his gratuity without any fault, then in this situation the employee can send a legal notice against the company. If the problem is not resolved even after the notice, then the employees can complain against the company to the District Labor Commissioner. If the company is found guilty in the investigation, then along with the gratuity, it also has to pay fine and interest to the employee.

File a complaint with the controlling authority:

If your attempts to resolve the issue kindly do not yield any results, you can file a complaint with the controlling authority under the Payment of Gratuity Act, 1972. The controlling authority is an officer appointed by the government to deal with complaints related to gratuity.

You can complain online in the http://pgportal.gov.in and you can file the complaint within 90 days from the date on which the gratuity became payable. You will need to submit an application in Form I, along with supporting documents such as proof of employment, proof of the gratuity amounts due, and proof of the employer’s refusal to pay.

Approach the labor court:

If the controlling authority fails to resolve the issue, you can approach the labor court. The labor court is a judicial body that deals with disputes between employers and employees. You will need to file a complaint in the labor court and attend the hearing.

The company cannot withhold the entire amount of gratuity.

If the company suffers any loss due to unethical behavior or negligence of an employee and the employee is found guilty in the investigation, then even then the company cannot withhold the entire amount of gratuity. In such a situation, the company can deduct from the amount of gratuity only that much money as it has suffered loss. The employee still has the right to the remaining gratuity amount.

The post Right to Gratuity of Employees: How to file a complaint if the employer refuses to pay gratuity? first appeared on Rightsofemployees.com.

If you also have any complaint related to your PF account then you do not need to go to any office. You can also get your complaint resolved by registering it online. Not only this, you can also check the status of your complaint online.

If an EPF account holder has any complaint related to EPF withdrawal, transfer of EPF account, KYC etc., then he can take advantage of the facility of this Grievance Management System. EPFO has appealed to the EPFO ​​users to give information about their problems online on the EPFO ​​portal epfigms.gov.in by tweeting from its official Twitter account.

Apart from this, the organization has also issued a toll free number on which you can easily register your complaint by calling. It is worth noting that most of the services of EPFO ​​are now available online. EPFO’s online services can be availed on EPFO’s website as well as UMANG app.

File a complaint online like this

• First of all go to the portal epfigms.gov.in.
•  Click on ‘Register Grievance’ to register the complaint.
• A new webpage will open in front of you. In this, select the status in which the complaint is being registered.
• Status means PF member, EPS pensioner, employer or other.
• Select the option ‘Others’ only if you do not have UAN/Pension Payment Order (PPO).
• Select ‘PF member’ status for PF account related complaint.
• Now enter the UAN and security code and click on ‘Get Details’.
• The masked (hidden) personal details linked to the UNN will be displayed on the computer screen.
• Now click on ‘Get OTP’.
• OTP will be sent to your registered mobile number and email id in EPFO ​​database.
• After entering the OTP, verification will happen and then you will be asked for personal details.
• After entering the personal details, click on the PF number regarding which the complaint is to be lodged.
• Now a pop-up will appear on the screen. In this, select the radio button to which your complaint is related.
• Select the Grievance category and give the details of your complaint.
• If you have any proofs then they can be uploaded.
• Once the complaint is registered, click on ‘Add’ and click on submit.
• Your complaint will be registered.
• The complaint registration number will be sent to your registered email and mobile number.

Check the status of the complaint like this 

the status of the complaint lodged by you, you click on epfigms.gov.in. Here you will see the View Status option, click on it. Enter your Registered Mobile Number and Email ID here. After that enter the security code. After this you will see the status of your complaint.

The post EPFO Complaint Online : File a complaint online like this, check complete process first appeared on Rightsofemployees.com.