The property tax department of the Municipal Corporation of Delhi (MCD) has taken several steps to make the recovery of property tax more transparent and efficient. For this, the help of digital means is also being taken. With their help, people paying property tax will get a lot of help. This will reduce human intervention to a minimum. The department says that in just two minutes, property owners can now generate their Unique Property Identification Code (UPIC) completely online. Along with the process being simple, the property will also be identified immediately.

The corporation has started online facility for UPIC merger and transfer. The department says that from April 1, 2024 till now, the corporation has merged 671 UPICs. Along with this, 21,780 people had applied online for UPIC transfer, which were approved.

Property information and chatbot support

Property owners can now easily access details related to their property including UPIC through the corporation’s digital platform. Apart from this, the property owner will be able to get instant assistance through the chatbot facility which will help them understand and navigate the online property tax services.

Youtube channel for civic education

To promote awareness, the MCD has created a YouTube channel with short informative videos that explain key property tax topics such as online PTR filing, UPIC generation and UPIC merger and transfer process.

Electronic notices and digital responses

The MCD has put in place a system that allows all notices under sections 175, 123A/B, 123D, 154, 156(1), 446, 152A and assessment orders to be issued electronically as per the DMC Act (Amendment) 2003. Taxpayers can now receive these notices digitally and submit their responses online without having to rush to the property tax office.

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MCD has appealed to all property owners as well as occupants of vacant land and buildings that they will get a discount of 10 percent only on making a lump sum payment of their outstanding property tax for the financial year 2024-25 before June 30, 2024.

All property taxpayers can deposit their outstanding property tax by logging on to the Delhi Municipal Corporation website www.mcdonline.nic.in. Money can also be paid online. MCD has also advised all property owners to geo-tag their properties. To facilitate people in paying property tax, the offices of the Property Tax Department will remain open on all Saturdays till June 30, 2024.

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The property tax department of MCD says that more than 800 camps have been organized in various wards in the current financial year. More than 24,000 taxpayers have paid their taxes during the camps. RWAs, market associations can request the respective regional property tax department for assistance in organizing the camps. Taxpayers can pay their property tax in many ways. These include UPI, wallet, demand draft and online payment gateway.

Decrease in tax collection

MCD has also sent advance bills to 8.7 lakh taxpayers who paid tax last year. In the financial year 2023-24, there was a decline of 11.5 percent in property tax collection. During this period, a total property tax of Rs 2,137 crore was collected, which is Rs 280 crore less than the financial year 2022-23. Also, the number of taxpayers has also declined during this period. This number was 13.29 lakh in 2022-23, which was 12.58 lakh in 2023-24. Officials say that in the financial year 2022-23, an additional revenue of Rs 400 crore came due to the Samriddhi Scheme. But it was not implemented in 2023-24.

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