Refund Rules - Rightsofemployees.com https://www.rightsofemployees.com Know Your Rights Thu, 28 Dec 2023 06:34:55 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.4 https://www.rightsofemployees.com/wp-content/uploads/2018/01/cropped-emp1-32x32.png Refund Rules - Rightsofemployees.com https://www.rightsofemployees.com 32 32 Can a refund be taken if a flight or train is delayed or cancelled? Know the rules https://www.rightsofemployees.com/can-a-refund-be-taken-if-a-flight-or-train-is-delayed-or-cancelled-know-the-rules/ Thu, 28 Dec 2023 06:34:55 +0000 https://www.rightsofemployees.com/?p=25998 Fog is affecting trains and flights. Trains are running late by several hours, many flights are also flying late and some are even having to be diverted. In such a situation, if you are missing your connecting flight or want to cancel your flight due to delay, can you get a refund? Similarly, if the […]

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]]> Fog is affecting trains and flights. Trains are running late by several hours, many flights are also flying late and some are even having to be diverted. In such a situation, if you are missing your connecting flight or want to cancel your flight due to delay, can you get a refund? Similarly, if the train is running very late and the purpose for which you want to go is not being fulfilled, then can you get a full refund by canceling the ticket? Let’s know what are the rules?

If the airlines company cancels the flight due to fog or other reasons, then the company itself will give compensation. In this matter you will not need to complain anywhere. According to DGCA, if you have paid in cash then the airline will have to refund immediately. Apart from this, if payment is made through credit card, the money will have to be returned within 7 days. The refund includes passenger service fee, airport development fee and service tax. You have the option to get the money refunded or travel on another date.

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At the same time, if a flight is late by more than 3 hours. You can visit respective airlines’ site

Indigo – https://www.goindigo.in/travel-information/en/flight-delays-cancellations.html
Air India – https://www.airindia.com/in/en/manage/request -refund.html SpiceJet – You can request ticket cancellation by visiting https://changes.spicejet.com/index.html#/ .
If airlines companies harass you regarding ticket refund, you can complain by visiting DGCA site https://www.dgca.gov.in/digigov-portal/. The matter will be settled as per DGCA rules. You may get compensation for this.

At the same time, if you have a connecting flight from Delhi and due to fog your flight gets delayed or diverted to Delhi and in such a situation you miss your flight, then can you get compensation? In this regard, VP Aggarwal, former chairman of Airport Authority of India, says that if the airline from which you are coming and the connecting flight is of the same company, then adjustment can be made in the other flight. But if the connecting flight is of another company then you will not be entitled to compensation. This is written in the conditions.

You can also take full refund of train ticket

According to Railways, if due to any reason the train is canceled or is running late by 3 hours or more, then the passenger can take full refund. Railways gives full refund to the passengers in case of cancellation of tickets due to cancellation of trains or excessive delay. If you have taken the ticket from the counter, then to cancel it you have to go to the reservation counter. If you have booked your ticket online, visit IRCTC website https://www.operations.irctc.co.in/ctcan/SystemTktCanLogin.jsf
You can cancel the ticket through. If any kind of problem arises, you can also complain on this Twitter handle https://twitter.com/irctcofficial?lang=en.

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]]> Railway ticket cancellation Refund Rules: Get full refund on cancellation of train ticket, due to these 2 reasons railway returns full money https://www.rightsofemployees.com/railway-ticket-cancellation-refund-rules-get-full-refund-on-cancellation-of-train-ticket-due-to-these-2-reasons-railway-returns-full-money/ Sat, 15 Jul 2023 08:40:18 +0000 https://www.rightsofemployees.com/?p=19580 According to railway rules, if the train is canceled due to any reason or is running late for 3 hours or more, then the passenger can get the full refund by canceling the ticket. Let’s know how? Indian Railways gives full refund to the passengers for cancellation of tickets due to cancellation of trains or […]

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]]> According to railway rules, if the train is canceled due to any reason or is running late for 3 hours or more, then the passenger can get the full refund by canceling the ticket. Let’s know how?

Indian Railways gives full refund to the passengers for cancellation of tickets due to cancellation of trains or running late. However, most travelers are not aware of this. Since many parts of the country are in the grip of rain at this time and in such a situation, road to rail traffic has been badly affected.

Due to rain in North India, some trains have been canceled while many trains have been diverted. Because of this, the passengers are facing trouble. If you also want to get full refund by canceling the train ticket at such a time, then for this you have to follow a small process.

As per railway rules, you are entitled to a full refund of your ticket if your train is late by 3 hours or more. In this case you can cancel the ticket. For over the counter tickets, it is advised to visit the reservation counter for cancellation of tickets. If you have bought your ticket online through IRCTC, follow the cancellation steps given on the website.

File TDR Online: If your train is consistently late after chart preparation, file TDR for cancellation of ticket. Login to the IRCTC website and follow the steps required to cancel your ticket.

Apart from this, if any train is canceled by the Indian Railways, then the passengers get a full refund through an automatic process. The amount of e-ticket purchased online comes to the bank account within 3 to 7 days. For PRS (Passenger Reservation System) counter tickets, passengers will have to take refund from the concerned PRS counter. To claim this refund, passengers will have to surrender the ticket within 3 days of the scheduled departure of the train.

IRCTC had earlier announced that passengers should not independently cancel tickets for canceled trains, as they would automatically receive a full refund. When a train is cancelled, the Railways does not charge any fee. Remember that these rules are applicable only if the train is delayed or canceled due to bad weather or other unavoidable reasons. In case of cancellation of ticket due to personal reasons, separate procedure has to be followed.

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]]> Railway Refund Rules: Get refund even after missing the train, know what you will have to do https://www.rightsofemployees.com/railway-refund-rules-get-refund-even-after-missing-the-train-know-what-you-will-have-to-do/ Thu, 15 Dec 2022 09:22:56 +0000 https://www.rightsofemployees.com/?p=8508 Railway Refund Rules: Indian Railways is called the lifeline of the country. Everyday lakhs of people travel in it. Most of the passengers are still not aware of many rules related to railways. It is known to almost all the people that passengers can take refund if the train is cancelled. But do you know […]

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]]> Railway Refund Rules: Indian Railways is called the lifeline of the country. Everyday lakhs of people travel in it. Most of the passengers are still not aware of many rules related to railways.

It is known to almost all the people that passengers can take refund if the train is cancelled. But do you know that even if you miss your train, you can claim for a refund? Yes, passengers can take back the ticket money even if the train is missed.

People search about this on the internet – Can I get refund if I missed train? Means if I have missed my train can I get refund? Since this happens to many people, this question keeps on hovering on the internet. So we are giving you the answer to this question of yours.

If you are not able to catch the train by which you are going to travel and you are not able to travel, then in this situation you can get the ticket money back. You have to claim for ticket refund. To get the refund you have to fulfill certain conditions.

TDR will have to be filled if your train is missed then you should file TDR (Ticket Deposit Receipt-TDR). You can file TDR within one hour of train departure from the charting station. Passenger can file TDR online and offline. TDR is issued by Railways for refund. Refund processing may take approximately 60 days.

How to file TDR online like this

  • Log-in to your IRCTC account.
  • Click on Booked Ticket History.
  • Select the PNR for which TDR is to be filed and then click on File TDR.
  • Select the name of the passenger from the ticket details to get TDR refund.
  • Select the reason for filing TDR from the list or click on “Other” to enter another reason.
  • Now click on the submit button.
  • If you have selected the “Other” option then the text box will open.
  • Submit it by writing the reason for the refund.
  • Confirmation will appear to file TDR.
  • Click on OK when all the details are correct.
  • TDR Entry Confirmation page will display PNR Number, Transaction ID, Reference Number, TDR Status and Reason.

If there is an I-ticket, then TDR will not be filed online. Booking of I-ticket can be done online, but this ticket is available in the form of paper (hardcopy). I-ticket is available through courier or post. Its refund cannot be taken online. The passenger has to submit the I-ticket to the Station Master and take TDR. Then it has to be filled completely and sent to GGM (IT), Indian Railway Catering and Tourism Corporation Limited, 1st Floor, Internet Ticket Centre, IRCA Building, State Entry Road, New Delhi 110055.

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