SBI : The country’s largest public sector bank, State Bank of India (SBI), has issued an alert for its customers. In view of the increasing cases of digital fraud in the country, SBI has given important information to its customers. The bank has said that there is no need to be afraid of calls starting with +91-1600, these calls are completely safe and genuine.
SBI said on social media that these numbers are used only for transactional and service-related calls. So if you get a call from this series, you can talk without any worry.
RBI’s new directive
The Reserve Bank of India (RBI) has instructed all banks and financial institutions in January 2025 to make calls to customers only from the 1600xx series, so that people can differentiate between real and fake calls. At the same time, the 140xx series will be used only for marketing and promotion.
RBI has said that mobile number has become very important in today’s time – it is an important medium to get OTP, alerts, and account information. But this number has also become an easy tool for fraudsters.
SBI real calling number
SBI has also released a list of some of its genuine calling numbers through which the bank contacts its customers.
1600-01-8000
1600-01-8003
1600-01-8006
1600-11-7012
1600-11-7015
1600-01-8001
1600-01-8004
1600-01-8007
1600-11-7013
1600-00-1351
1600-01-8002
1600-01-8005
1600-11-7011
1600-01-7014
1600-10-0021
What should customers do?
SBI has advised customers to answer only the calls received from the numbers given above. Do not talk to unknown or suspicious numbers. Do not share your banking information with anyone. If you have any doubts, contact the bank immediately. This step is an important effort by SBI and RBI to protect customers from cyber fraud.
