Till now, getting tickets to travel in DTC buses in Delhi is a very difficult task, but Delhi government is going to provide big relief to the people. Officials say that the Delhi government is planning to start a WhatsApp based bus ticketing system in the capital on the lines of Delhi Metro. He says that the Transport Department of Delhi Government is working on starting a digital ticketing system for DTC and cluster buses.

DMRC has started this service

Delhi Metro Rail Corporation (DMRC) has started a service through which passengers can buy metro tickets by messaging on WhatsApp. This service was started in May this year and is now available on all metro corridors of Delhi-NCR including Gurugram Rapid Metro.

This is how you can book metro tickets

To use this service, passengers simply need to send “Hi” to DMRC’s chatbot on WhatsApp. The chatbot will instruct them to purchase tickets. Passengers can buy single, daily, weekly or monthly tickets. However, there will be a limit on the number of tickets that can be generated by the user.

Can’t cancel ticket

In WhatsApp Ticketing, tickets cannot be cancelled. On paying through credit or debit card, you will have to pay a small fee, while on paying through UPI, there will be no fee.

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