The Ministry of Defense has given great news to retired personnel. The Ministry of Defense (MoD) has introduced a new simplified process for updating the name and date of birth of retired personnel and their family members in the Pension Payment Order (PPO). The move is based on the recommendations of a tri-service committee headed by the Additional Director General (Policy & Planning) of Military Personnel. The Department of Ex-Servicemen Welfare (DESW) officially approved this easy process through a directive issued in October 2024.

Earlier, the process of correcting the name or date of birth in the Pension Payment Order (PPO) was different in the Indian Army, Navy and Air Force. Now the new standardized process will be the same in all three branches. This change will simplify the paperwork for retired personnel and their families. New rules have been implemented to simplify the correction process in Pension Payment Order (PPO) and reduce the required documents.

Which documents will be required

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According to Biman Mitra, coordinator of the Federation of Coal Industry Retired Employees Association (FCIREA), after a long struggle, the order has been issued to enter the PPO numbers in the bank passbooks of the pensioners. However, his complaint is also that most of the pensioners of the country do not even know whether the PPO number is registered in their passbook or not.

Most of the pensioners were not aware

Federation of Coal Industry Retired Employees Association (FCIREA) coordinator Biman Mitra told that this is a national issue. In this, the PPO (Pension Payment Order) number of about five crore pensioners of Central Government, State Government and other public sector undertakings should be recorded in their bank account, which was not registered in any pensioner’s bank account.

He said that three orders were also issued by the Union Finance Ministry to all banks to record PPOs in the bank accounts of pensioners. Despite this, no bank in the country paid attention to this. Even the educated pensioners and retired pensioners from the post of IAS-IPS officers in the country did not pay attention to the fact that PPO numbers are not being registered in their bank accounts. In 2021, when it came to my notice that the PPO number was not being entered in the passbook account of the pensioners, I raised this issue.

success like this

FCIREA coordinator Biman Mitra said that we had a meeting with the CMPF commissioner on 29 Jul 22, after which we made a representation before the Coal Secretariat to consider the long pending issues. After this I also spoke to the nodal banks of Dhanbad and the Finance Ministry. He said that the father of the SBI bank officer I was talking to in Dhanbad was also a pensioner and the PPO number was not being entered in his passbook as well.

As soon as I came to know about this, he advised me to talk to the SBI chairman directly. Then I see at my level what can be done in this matter. He said that on December 7, 2022, I spoke to the SBI chairman. He listened to me and on 21st December he issued an order to enter the PPO number in the passbooks of the pensioners and sent a copy of it to me.

Other issues being raised by coal pensioners

Biman Mitra said that the issues for which the Coal Employees Forum is fighting for, apart from registering PPO numbers in the bank passbooks of pensioners, include activation of the CMPF portal starting from 1 Feb 23, 5 retired before 22 Nov, Uploading of revised PPO within 31 Mar 23 to reach out to 70,000 coal pensioners, start receiving pension claim by spouse from bank as per BOT decision and agreement between SBI and CMPFO and monthly pension below Rs.1000 Includes acceptance of minimum pension for 1,26,000 coal pensioners.

what is ppo number

Every year for retired employees, PPO (Pension Payment Order) number is issued by EPFO ​​for him. PPO number is of 12 digits. PPO number is required while applying for pension and submitting your life certificate every year. It is also difficult to withdraw pension without PPO number.

Why is PPO number important for pensioners?

If you want to transfer PF account from one bank to another, then you need PPO number for this. In such a situation, try to enter the pension payment order number in your passbook. There can be trouble if this number is not entered in the passbook. Apart from this, if you want to make any complaint related to pension, then it is necessary to give PPO number. At the same time, PPO number is also required to track pension online i.e. to know the online pension status.

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All pensioners have to submit their life certificate every year in November to pension disbursing authorities like banks and post offices to get the benefit of monthly pension regularly.

If pensioners wish, they can submit their life certificate by visiting the bank and post office personally or online. Apart from this there are 5 other ways pensioners can submit their Annual Life Certificate manually or digitally:

Through the portal, pensioners can submit their life certificate online through the Jeevan Pramaan portal/app. For this, pensioners will have to provide their fingerprints using UIDAI-mandated devices.

To generate the certificate, the pensioners will first have to register on the Jeevan Pramaan portal. For this, they have to download and open the Jeevan Pramaan app. After that select the option of New Registration, enter Aadhar Number, Bank Account Number, Name, Mobile Number and Pension Payment Order (PPO).

The Face App allows government pensioners to submit digital life certificates using a face-recognition technology system based on the Aadhaar database. For this, go to Google Play Store and download the Aadhaar Face ID app. If you want, you can also download Face App from jeevanpramaan.gov.in. After installing the application submit the latest photo and then get the digital life certificate.

Doorstep Banking

Life Certificate can also be submitted through Doorstep Banking Alliance. A nominal fee has to be paid for this service. After this, the concerned officer will go to the pensioner’s house and complete this process. Many other banks including 12 public sector banks provide “Doorstep Banking” facility to their customers in 100 major cities across the country.

Department of Posts and Ministry of Electronics and Information Technology (MeitY) have started doorstep service for submission of digital life certificate through postman. To avail this service, the pensioner will have to download the Postinfo app from Google Play Store.

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EPFO launched seamless service

EPFO tweeted that ‘Seamless Service’ by EPFO ​​- Subscribers will be able to take Pension Payment Order (PPO) on the day of retirement. This will benefit 3 lakh employees retiring every year.

NIRBADH SEWA by EPFO ​​- Subscribers to get Pension Payment Order (PPO) on the Date of Retirement.

NIRBADH SEWA by EPFO – Subscribers to get Pension Payment Order (PPO) on the Date of Retirement.

ईपीएफओ द्वारा ‘’निर्बाध सेवा’’ – अंशदाता सेवानिवृत्ति के दिन पेंशन भुगतान आदेश (पीपीओ) प्राप्‍त कर सकेंगे।#EPFO #SocialSecurity pic.twitter.com/DwFKoYKKfE

— EPFO (@socialepfo) February 3, 2022

getting late pension

In fact, the government department found that due to the rules, there were many cases of late pension to many retiring employees. The government department received many complaints in this matter. These complaints were more about not getting money even after several months of retirement. Many litigations were also seen in this matter, in case of delay, the court paid the pension along with interest.

Government gave instructions

The government directed all the departments to get the retirement money late. Work will be done to settle pension matters. Pension will be paid to them on the day of retirement itself. They will get all the benefits only in the farewell ceremony of the employee. The department will have to work on the pension of the employees retiring in the next six months in advance, so that they can get the benefit of retirement. If any department finds a case of delay in the pension process, then it will have to inform it further.

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