The country’s largest public sector bank, State Bank of India (SBI), has issued an alert for customers. In view of the increasing cases of digital fraud in the country, SBI has given important information to customers.
The bank has said that there is no need to be afraid of calls starting with +91-1600, these calls are completely safe and genuine. SBI told on social media that these numbers are used only for transaction and service related calls. In such a situation, if you receive a call from this series, then you can talk without any worries.
RBI’s new directive
The Reserve Bank of India (RBI) has directed all banks and financial institutions in January 2025 to call customers only from the 1600xx series, so that people can differentiate between real and fake calls. Along with this, the 140xx series will be used only for marketing and promotion. RBI has said that in today’s time, mobile number has become very important – it is the main medium for getting OTP, alerts and account information. But this number has also become an easy tool for fraudsters.
SBI’s real calling numbers: SBI has also released a list of some of its real calling numbers through which the bank contacts customers.
- 1600-01-8000
- 1600-01-8003
- 1600-01-8006
- 1600-11-7012
- 1600-11-7015
- 1600-01-8001
- 1600-01-8004
- 1600-01-8007
- 1600-11-7013
- 1600-00-1351
- 1600-01-8002
- 1600-01-8005
- 1600-11-7011
- 1600-01-7014
- 1600-10-0021
What customers should do: SBI has advised customers to answer calls received only from the numbers given above. Do not talk to unknown or suspicious numbers. Do not share your banking information with anyone. If you have any doubts, contact the bank immediately. This step is a significant effort by SBI and RBI to protect customers from cyber fraud.
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