IRCTC counter Ticket Online Cancellation: If you have bought a railway ticket from the counter (called PRS counter ticket) and that ticket is in the waiting list, then you can cancel it. Earlier, to cancel a counter ticket, you had to go to the railway reservation counter yourself and surrender the ticket. Now you can cancel your counter ticket online by visiting the IRCTC website or by calling 139.
Every day, lakhs of people travel by Indian trains. Most of these passengers buy tickets online from IRCTC website or other apps or websites. Still, today the number of people who go to the counter and buy train tickets is very high. Indian Railways (IR) has allowed passengers to cancel their counter tickets online. This move will not only reduce queues at the Railway Passenger Reservation System (PRS) counters, but will also make train travel easier. Let us give you an easy step by step guide for this.
Counter Ticket Online Cancellation: What are the rules
Railway passengers can book their train tickets in two formats – online and offline. Online train ticket booking requires the passenger to have a user ID. On the other hand, for the offline mode, the passenger needs to visit the railway station and buy the ticket from dedicated counters. PRS counters are open from 8 AM to 8 PM every day except weekends. However, the working hours vary from place to place. IRCTC tickets or online train tickets are slightly more expensive than counter tickets.
Counter Ticket Booking Cancellation RuleIf you have bought a railway ticket from the counter (called PRS counter ticket) and that ticket is in the waiting list, then you can cancel it. Earlier, to cancel a counter ticket, you had to personally go to the railway reservation counter and surrender the ticket. Now you can cancel your counter ticket online by visiting the IRCTC website or by calling 139, but all this has to be done within the time limit set by the railways. After cancelling the ticket, you have to go to the railway counter with your original ticket and submit it there to get the refund amount.
How to cancel waiting list counter ticket online? – Easy way
- For this, first go to the official website of IRCTC https://www.irctc.co.in and login.
- Enter PNR number, train number and captcha code.
- After reading the terms and conditions, click on the confirmation box.
- An OTP will be sent to your registered mobile number. Enter it and submit.
- PNR details will appear on the screen.
- Click on ‘Cancel Ticket’ and cancel the entire ticket.
- The refund amount will be displayed on the screen.
- PNR and refund details will be sent to your mobile number via SMS.
