Delhi airport accident: Passengers faced problems due to change in number and timing of flights


A total of 21690 IndiGo passengers have been affected so far due to the accident at Delhi airport. Out of these, alternative arrangements have been made for 12194 passengers. 9,431 passengers have cancelled their tickets.

Even after four days of the roof collapse incident of Terminal-1D of Indira Gandhi International Airport, the problems of the passengers are not reducing. Not only the terminal of the planes has been changed, but the timing and flight number have also been changed, which has increased the problems of the passengers. However, keeping their problems in mind, a war room has been prepared from where the operation of flights and movement of passengers is being monitored.

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Aviation Minister Ram Mohan Naidu himself is also taking stock of the situation. He also conducted a surprise inspection on Sunday midnight and held an in-depth discussion on passenger facilities. After Naidu reached the airport, Director General of Civil Aviation (DGCA), Bureau of Civil Aviation Securities (BCAS) and airline officials also reached the airport. The current situation was reviewed in a high-level meeting here.

21690 passengers of Indigo Airlines affected

A total of 21690 passengers of Indigo have been affected so far due to this accident. Out of these, alternate arrangements have been made for 12194 passengers. 9,431 passengers cancelled their tickets. Indigo told that 72 flights were scheduled from Terminal-1. Out of these, 71 planes have been shifted to Terminal-3 and Terminal-2. Talking about SpiceJet planes operating from Terminal-1, a total of 925 passengers have been affected. Out of these, alternate arrangements were made for 250 passengers. 535 passengers were refunded indirectly.

Terminal-1 was earlier known as Terminal 1-D.

The terminal of IGI Airport whose forecourt area roof has collapsed was known as Terminal 1-D. The special thing is that after the construction of this terminal, it was included in the master plan of the airport in 2017. According to airport sources, after the operation of Terminal-3, international flights were to be shifted from Terminal-2 and premium domestic flights from Terminal-1. In 2008, the construction of Terminal One-D was started between Terminal One-A and the old Udaan Bhawan.

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It was said that it is a temporary terminal. Later this structure will be demolished. This work was to be completed by 2016 and Terminal-4 was to be constructed, but this did not happen. There was talk of making an integrated terminal by merging Terminal One-D with One-C.

Deployment of additional personnel

Due to the impact on the operation of aircraft from Terminal-1, the pressure of passengers on Terminal-2 and Terminal-3 has increased. The problems of passengers at the airport have increased due to this. Passengers have to keep an eye on the live LCD screens showing aircraft information to know the status of their respective aircraft. After a meeting with officials, instructions have been issued to deploy additional personnel. It was advised to maintain strict standards to ensure uninterrupted operations and give priority to passenger safety.

Changes have been made in the number of planes.

If you have bought a ticket for Indigo Airlines, then you should check the status of your plane, especially its number, before leaving home. It should not happen that the plane you are looking for on the LCD screen is not found and you miss the plane in this effort. Actually, Indigo has changed the numbers of about 64 planes operating from IGI. This change has happened after the roof of Terminal 1 collapsed. However, passengers have been informed about this by sending emails and messages on mobile. The number of the same plane has been changed which has been shifted to Terminal 2 and 3.

Aviation Minister Naidu inspected the work.

After the canopy of Indira Gandhi International (IGI) airport collapsed in Delhi, Union Civil Aviation Minister K. Ram Mohan Naidu arrived on Monday to review the work. Before this, Naidu held a meeting with senior officials of Civil Aviation Ministry, DGCA, BCAS, DIAL and airline operators on Sunday. The meeting reviewed the existing operations and passenger management after the shifting of flights from Terminal-1 to Terminal-3. Apart from this, a comprehensive assessment was done, which considered additional manpower deployment for smooth operations and managing the increased passenger flow. The Union Minister said that all stakeholders have been advised to maintain strict standards to ensure seamless operations and give priority to passenger safety.

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