FASTags Alert! These FASTags will be deactivated today, complete these tasks first


FASTag : Fastag customers must complete their work today. Otherwise they may face problems tomorrow on 1st February 2024. National Highways Authority of India (NHAI) has asked Fastag customers to update their Fastag KYC.

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The work of updating KYC is to be completed today by 31 January 2024. However, this deadline has not been extended yet. If you do not do this then your Fastag will be blacklisted. You will not be able to use your balance amount. The good thing is that the work of updating KYC can be done online.

How to update KYC Fastag?

  • Go to the Fastag website linked to the bank.
  • Log in using registered mobile number and enter OTP received.
  • Go to ‘My Profile’ section and click on ‘KYC’ tab.
  • After filling the required information, click on ‘Submit’.

These documents will be required for FASTag KYC

  • These documents will be required to verify KYC for Fastag
  • car rc
  • id proof
  • Address proof
  • One passport size photo
  • Passport, Voter ID card, Aadhar card, driving license or PAN card can be used for ID and address proof.

How to check Fastag status?

  • Visit
  • Click on the login button on the home page.
  • Log in with the registered mobile number where you will get an OTP.
  • Click on ‘My Profile’ section on the homepage.
  • Click on ‘KYC Status’.
  • Here you will see the status.

KYC can be done offline

First of all go to the branch of the bank that has issued your FASTag. The bank will give you KYC form, fill it and submit it. Apart from filling this form, you will also have to submit documents. After submitting this form, the bank will verify the KYC details and update your FASTag.

You can call here

If you have any queries related to FASTag, you can talk to NHAI representatives on the toll-free helpline 1033. NHAI FASTags can be purchased at most toll plazas. After getting FASTag, you can link it to your bank account and then replenish the balance. You can refill Fastag with Rs 100 and a maximum of Rs 1 lakh.

FasTag started to eliminate traffic on tolls

NHAI had launched the “One Vehicle, One FASTag” campaign. Fastag is linked to the car. Many times multiple vehicles use one Fastag. According to PIB on January 15, 2024, the objective of this program is to improve the electronic toll collection system and maintain the flow of traffic at toll plazas.

Many reports like issuance of multiple FASTags for the same vehicle and issuance of FASTags without KYC came to light, after which NHAI had to initiate this action. Additionally, there are instances where FASTags are deliberately removed from vehicle windscreens, causing unnecessary delays at toll booths and causing inconvenience to other drivers on national highways.

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