Wrong Money transaction: Nowadays the digital era has become very convenient for the people. In this digital era, online transactions have also increased significantly. But often many such cases come to light in which money is transferred to the wrong account by mistake, then people have to face a lot of trouble. Let us tell you, if you have also transferred money to the wrong account, then you can get it back from Kasni in these ways-
You take many precautions while transferring money online, but despite this, mistakes happen. If even one number goes wrong, your hard-earned money goes into the wrong bank account. If you have made such a mistake, there is no need to worry.
RBI received many complaints
In this regard, the Reserve Bank of India (RBI) has released the annual report of the Ombudsman Scheme, 2021-22. RBI has informed in this report that most of the complaints received during the year were related to wrong digital transaction methods.
This is how you will get your money back
If your money has gone to the wrong account, then you wonder how to get it back. For this, you have to follow some steps. According to the RBI website, after the money is transferred to the wrong account (Wrong Transaction), you should first inform your bank about the entire matter. You can give information by calling the customer care number of your bank. You will have to call and give them all the details of the transaction. In return, the bank will give you a request or complaint (wrong transaction complaint) number.
Send information by email
You can also inform about wrong transfer by sending an email (money transaction complaint) to the customer service department of the bank. This means that written documents of all communications related to your bank will be available. There is another method for this also. You can visit the home branch of the bank and talk to the bank branch manager and submit an official notification of the wrong transfer.
