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Life Insurance Corporation of India (LIC) has launched a new facility to pay policy premium online through its WhatsApp bot service on 9 May 2025. Now customers can pay their policy premium from home through WhatsApp. This facility is fast, easy and safe for customers.
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How to pay premium on WhatsApp?
Registered LIC customers can now send ‘HI’ on WhatsApp to mobile number 8976862090. After this, many options will appear on the screen. You can select policy services as per your choice. WhatsApp bot will give you information about your policies and you can make payment from there itself through UPI, net banking or card. You will also get the receipt there.
Statement of LIC CEO
LIC CEO and MD Siddharth Mohanty said that this service will allow customers to pay premiums from anywhere, anytime. This will improve customer experience and also increase the efficiency of the company’s services.
How to register on LIC portal?
To register on LIC customer portal, you would need the policy number, installment premium under the policy (without GST), scanned copy of PAN card or passport (less than 100 KB).
Registration Process:
- Visit www.licindia.in and click on “Graduate Portal”
- Select “New User” and create a User ID and Password
- Log in and go to “Add Policy” option
- Add all policies
- After this you will be able to avail the benefits of basic services.
Registration for Premier Services:
- Login and fill out the form for Premier Service
- Download the form, print it and sign it
- Scan and upload KYC document (PAN/Passport)
- You will receive confirmation within 3 working days after submission
- Now you will be able to easily pay premium through LIC’s WhatsApp service.
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